Mon 29 Oct 2007
courier company left package in wheelie bin
Posted by antoin under The Web and Usability , Ireland , mobile , entrepreneurshipA boards.ie poster says that he lost his parcel when the courier company left package in the bin. Now, this points at a big problem with home delivery. You aren’t always home to receive. But imagine if your courier (or tesco delivery guy or whatver) could let himself or herself in, under controlled, observed conditions? Would that make life easier?
October 29th, 2007 at 11:39 pm
If you give a lot of couriers the key to your house, then you’re asking to be robbed. Would make more sense to have a big locked post box on the wall of every house.
I’ve had trouble with couriers dumping parcels behind the wall, in the bushes (and they get soaked by the rain), in through an open bedroom window once (nobody knew it was delivered and didn’t find it till months later), in the porch, behind the counter at Centra 5 miles away, just about anywhere they feel like it. I’d rather they left a “while you were out” note instructing me to pick it up at the depot. There must be official procedures for these guys to follow when nobody is home, and putting the parcel in the bin is definitely not in the rulebook.
November 4th, 2007 at 6:30 am
We used to address things to ensure they arrive on an unlocked front porch by adding the floor to the second line of the address element. Something like, “Richard Nixon, The floor of the porch, 1600 Pennsylvania Avenue, Washington DC 20202″ and the stuff seemed to land on the unlocked porch just like that.
It helps to have a porch or a garage or a lodge house if you want to use this method.