One thing that strikes you when you investigate GPRS (which is basically the system for using the Internet on your mobile phone). The people in the mobile phone shops don’t understand the technology or its applications very well at all.
There are a lot of completely bizarre pricing plans (for example, Vodafone Ireland force you to buy their modem before they will allow you to use their only attractive GPRS pricing plan).
In general, the product is overpriced by a factor of two or three-fold in Ireland, although the sales staff are quite well informed. In the United Kingdom it is probably a little bit underpriced, but is not very well marketed or sold. (Many sales assistants know absolutely nothing about it and have no collateral information.)
The networks have invested a lot in getting GPRS up-and-running. Why don’t they find someone who knows what they’re talking about to help them sell it?