I’m writing someone who has worked in various ways with government over the last several years, in particular in relation to technological projects. Principally these were:
- postcodes (through my role with NSAI/ICTSCC)
- various transport IT projects, including the integrated ticketing system, ‘real time passenger information’, and the ‘travel planner’.
Without exception the outcome from these projects has been disastrous. The problems were perfectly forseeable. My conclusion is that our whole procurement system is broken and this is actually damaging our country. This is not just about spending too much, it’s also about total failure to deliver.